FAQs and T&Cs
Purchases
Making a purchase from Isis is easy:
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Simply, browse through our products and when you find something you like.
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Click the 'Add to Basket' button.
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You can then continue shopping or go to the check-out where you will be asked for the details that we need to be able to satisfy the order.
Please ensure that you enter your details accurately, especially your email address and telephone number as we may need to contact you regarding your order.
How to Pay
We accept payment online with a debit or credit card or by cheque and postal order.Please make any cheques or postal orders out to Isis.
Guarantee
If goods are damaged or faulty please contact us on receipt or within 14 days.
Prices
Please note that all prices include VAT (currently 17.5%), our Vat No. is GB 667 5105 23, and prices are subject to change and availability. Whilst we reserve the right to change prices from time to time, any changes will be confirmed to you before your order is completed and despatched.
Postage, Packaging, Shipping & Delivery
All sunglasses are sent either recorded delivery or special delivery insured to at least the value of the sunglasses.
All orders are treated with the utmost of urgency and we aim to ship all orders within 5 working day of ordering.
- UK Delvery Service - Cost £4.95
- International Delivery Service - Cost £15.00
Is payment secure?
Yes very secure! All online payments are taken via Protx, an internationally recognised and approved Internet Payment Provider.
Protx is fully approved as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS), which is the highest level of compliance.
For more information please visit Protx.com.
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